All your questions answered in one place at 99ltd

Decimal odds are a number you multiply your stake by to get your total return — including your original stake. For example, if the odds are 2.50 and you bet ৳100, you get back ৳250 if you win. That means your profit is ৳150. The higher the number, the greater the risk and the greater the potential reward.

Live in-play betting lets you place bets in real time while a match is in progress. Even after the game has started, you can bet on various markets, and the odds change moment to moment. 99ltd offers live betting on cricket and other popular sports, making the action even more exciting.

99ltd's cricket betting covers a range of markets including match winner, toss winner, total runs over/under, highest opening partnership, and series winner. For example, in a Bangladesh vs India match you can bet not only on the match winner but also on the runs scored in a specific over.

Yes, separate markets are available for BPL and international tournaments including the T20 World Cup and IPL. 99ltd lets you bet on both local and international cricket. The markets for each tournament are shown on their respective screens.

Alongside cricket, 99ltd also offers betting on football and kabaddi. From FIFA tournaments to local kabaddi competitions, markets for various sports are available on the same platform, so you don't need to visit a separate site.

99ltd does not charge any deposit fee. However, your mobile banking provider — bKash, Nagad, or Rocket — may apply a small transaction charge according to their own policy. For details on those charges, contact your mobile banking app or service centre directly.

The minimum deposit at 99ltd is ৳200. This applies equally to all three payment methods — bKash, Nagad, and Rocket. So with just ৳200 you can add funds to your account and start playing.

Log in to your account and go to the "Deposit" option. Select bKash. Send the payment from your bKash app to the number shown, and save the transaction ID. Your balance will be updated within a few minutes. The process is the same for Nagad and Rocket.

Once a payment is successful, your balance is usually updated within a few minutes. If it still hasn't been credited after 15 minutes, contact 99ltd's live chat with your bKash, Nagad, or Rocket transaction ID, or email [email protected]. Our team will verify and resolve the issue promptly.

It is generally possible to cancel an active bonus, but doing so means losing the bonus balance along with any winnings earned from it. Contact 99ltd's live chat support for the exact cancellation process, as the terms vary for each bonus.

Each bonus has its own validity period, which is communicated at the time of claiming. If the wagering requirement is not met within the set time, the bonus expires automatically. So it's worth reading the time limit carefully before claiming a bonus.

Slot games generally count in full toward the wagering requirement. Live casino games such as roulette or baccarat may contribute partially or not at all. For the welcome bonus, keep in mind — ৳2,000 bonus × 25 = ৳50,000 in total bets must be placed on the bonus portion alone. Which games count and by how much is stated in the bonus terms and conditions.

No, the welcome bonus is available only once per account. The 200% bonus of up to ৳10,000 on your first deposit applies one time only. For example, depositing ৳1,000 earns you a ৳2,000 bonus, giving a total balance of ৳3,000. Creating multiple accounts is prohibited and risks both accounts being cancelled.

No. The maximum welcome bonus is ৳10,000. So if you deposit ৳12,000, you will receive a ৳10,000 bonus (the maximum), and your total balance will be ৳22,000. No matter how large the deposit, the bonus never exceeds ৳10,000.

99ltd is a fully mobile-friendly website. Without downloading any app, you can access the site directly from Chrome, Firefox, or Safari on your smartphone and play all games and place bets. The interface is optimised for small screens as well.

If your connection is lost during a game session, don't worry. The game state is saved on the server side. Once you reconnect and log back in, the result of any ongoing bet or game will be safely on record. If you notice anything unusual in your balance, let us know via live chat.

Yes, clearing your browser cache and cookies often fixes page loading issues. In Chrome, go to Settings → Privacy and Security → Clear browsing data; in Firefox, go to Options → Privacy → Clear Data. Then reload the page. If the problem persists, check your internet connection or data speed.

99ltd works on both Android and iOS. The site can be used on any modern browser across desktops, laptops, tablets, and smartphones. Using a recent browser version on older devices will give you better performance.

No. According to 99ltd's policy, only one account per person is allowed. If the same person is found operating multiple accounts, all accounts and associated balances may be cancelled. This rule is strictly enforced to ensure fair play.

Yes, you can log in from any device using your registered mobile number or username and password. When logging in from a new device, additional verification may be requested for security reasons — this is normal and is done to protect your account.

Click "Forgot Password" on the login page. Enter your registered mobile number or email and password reset instructions will be sent to you. If you can't access that, contact 99ltd live chat or email [email protected] — we'll verify your identity and help you regain access.

Yes, some details can be updated yourself in the account settings section. However, changes to your mobile number or core identity information may require assistance from the support team. The update will be made once the security verification is complete.

Opening an account at 99ltd is quick and straightforward. Visit the site and fill in the registration form — enter your mobile number, password, and the required details. Please note this service is for people aged 21 and above only. Once your account is created, you can log in directly from the 99ltd Login page.